ISO 9000, Six Sigma, ISO 17799, ISO 14000, ITIL, BS15000... and Many More
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CONTENTS
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Motorola describe Six Sigma as a standard methodology "for driving and achieving transformational change within an organization. It is a business improvement process that focuses an organization on customer requirements, process alignment, analytical rigor, and timely execution."
It is basically a measure of quality that strives for near perfection, using standard deviation statistics. At its center is systematic method for analyzing and improving the business process called DMAIC (Define opportunities; Measure performance; Analyze opportunity; Improve performance; Control performance).
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Six Sigma and Beyond: Design for Six Sigma, Vol VI
Topic Related Links See also: Motorola, inventors of Six Sigma
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