ISO 9000, Six Sigma, ISO 17799, ISO 14000, ITIL, BS15000... and Many More

CONTENTS

To Obtain Copies of the Standards Themselves, We Recommend 

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BSI describes ISO9000 as "a generic name given to a family of standards developed to provide a framework around which a quality management system can effectively be implemented."

This 'family' actually comprises a number of different standards. However, Registration of a 'Quality Management System' (QMS) is to the requirements set out specifically in ISO 9001. All the others are intended to help you implement an effective QMS and ultimately gain registration.

The Main ISO 9000 Standards

ISO9000: Quality Management Systems fundamentals, vocabulary installation and servicing

ISO9001: Quality Management Systems requirements

ISO9004: Quality Management Systems guidelines for performance improvement

Specification

Pub Id :

BS EN ISO 9000:2000

Desribes the fundamentals of quality management systems and defines the terms used in the ISO 9000 series of standards.

EN ISO 9000:2000 IDT;ISO 9000:2000 IDT

Selected Resource

One of the most well known accompanying resources for ISO 9000 is called The ISO 9000 Kit. This comprises guides, a quality manual, presentations and series of other materials. 

Selected Books

Note that all these books are shipped internationally, direct from our warehouse in the UK.

ISO 9000:2000 an A-Z guide, £15.99

Presented in bullet point format, this book guides the reader through each of the clauses in ISO 9001:2000, after laying down the fundamental concepts of quality management and the development of quality systems. Full of task lists, flowcharts, definitions, hints, tips and questions for both developers amd auditors, this pocket book is suitable for those whose work takes them away from the office or as a memory jogger for preparing proposals, policies, procedures, letters of planning audits, or meeting staff, clients and executives.

Implementing ISO 9000:2000, £57.00

This text is aimed at the busy manager or proprietor who needs to implement ISO 9001 in a simple way to deliver real benefits. It consists of a commentary against each clause of ISO 9004 (Guidelines for performance improvements), explaining the practical benefits of implementing the guidance that is given in the standard.

Implementing ISO 9000, £43.99

This guide explains the five clauses of the 2000 revision to ISO 9001, with guidelines and tips for their implementation, and also outlines the steps for making ISO 9001 the cornerstone of a strategic business plan for the future.

ISO 9000 Quality Systems Handbook £30.00

Revised to align with ISO 9000:2000, this is a handbook on this series of international standards. It can be used as a guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards. Each element, clause and requirement is analyzed in detail with practical guidance provided for its implementation.

Quality Management, £62.50

This guide has been written to provide conceptual and procedural guidance for the application of quality management systems in the field of concrete construction. Modern construction requires more and more specialized expert knowledge and involves an increasing number of participants in the construction process, such as architects, designers, material producers and contractors.

Demystifying ISO 9000:2000, £27.99

This guide clarifies the details of each of the five major sections of the
ISO 9001 international standard quality management system requirements, and recommends an approach to implementing the requirements for certification.

Understanding and Implementing ISO 9000 & Other ISO Standards, £39.99

This textbook explains the 2000 version of the ISO 9000 standard and its supporting documents. It also outlines the implementation and registration of the standard. Case studies apply major concepts to real-world scenarios. Appendixes address the differences between the 1994 and 2000 standards, list

Understanding Quality in Construction, A Practical Guide to ISO 9000 for Contractors, £29.99

The ISO 9000 family of quality standards has been adopted world-wide as a framework for building better relationships between suppliers and customers. Originally a manufacturing-industry concern, quality is now acknowledged to be a key issue for the construction sector whose clients increasingly demand quality certification. This book explains the concepts and practice of quality assurance and management in construction. Clearly written and well illustrated, with plenty of sample quality system documents and other pro-forma, this book should make the daunting task of developing, implementing and managing a quality system easier for contractors. This is practical guide for building and construction contractors and sub-contractors, project managers and other construction professionals.

ISO 9000 for small businesses, £56.99

This book is written for quality practitioners in manufacturing shop environments to aid them in understanding how process-approach quality management is implemented and practiced in accordance with the requirements of ISO 9001/2000. It offers a TQM system for small manufacturing firms.

Customer Satisfaction Measurement for ISO 9000, £25.99

This text explains in a clear and simple manner how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 9001:2000. Each step of the customer satisfaction measurement process is explained sequentially and each is linked to appropriate clauses in the IOS 9001:2000 statement.

ISO 9000:2000 Auditor Questions, £25.00

Recognizing that many auditors will require lots of practice in asking the right questions now ISO 9000:2000 signals a real change in approach from auditing for compliance to auditing for effectiveness, Transition Support has developed a publication that evaluates the current auditing approaches and shows how taking the process approach can bring significant benefits. With just 5 key questions we show how to reveal all the evidence required to demonstrate compliance with ISO 9001:2000.

Measurement and Calibration Requirements for Quality Assurance to ISO 9000, £65.00

Based on ISO 9000, the latest international quality assurance standard now adopted by industry in Britain and around the world, this book is a guide to the regulations controlling the calibration of measuring equipment and how to implement them.
The author's approach is to present the subject of quality assurance, then introducing the problems concerned with product quality and the interpretation of the imposed requirements and standards involved. This is followed with a discussion of the measurement and calibration procedures and equipment necessary for the operation of the mechanisms for assessing the sources of measurement error and quantifying their effect. A series of separate chapters is then devoted to each of the commonly measured quality-related quantities

Basic Metrology for ISO 9000 Certification, £30.00

This text provides a basic understanding of the principles of measurement and calibration of measuring instruments falling into the following fields: length, mass, pressure, force, temperature and AC/DC electrical quantities. Basic concepts and definitions, ISDO 9001 requirements and uncertainty determinations are also included. The information provided is important for test and calibration personnel on a daily basis, and the text includes information on the metrology management structure which an organization needs to set up in order to satisfy ISO 9000 criteria. Each chapter outlines the primary, secondary and working standards of the corresponding measurement field, together with techniques used for calibration of instruments belonging to that field.

The case against the ISO 9000, £14.95

In this attack on one of the sacred cows of business today, John Seddon shows how the ISO standards are not only failing to deliver the improved quality they promise, but in most cases are actually damaging the companies that have implemented them.
In this updated paperback edition, which includes a critical analysis of the new and much-hyped ISO 9000:2000 version of the Standard, Seddon maintains his position that managers should say no to ISO 9000. For those who feel they have to register to ISO, Seddon shows them how to avoid the usual pitfalls of the Standard.

ISO 9000-3, A Tool for Software Product and Process Improvement, £31.50

The ISO 9000-3 Guideline is meant to serve as a guide for the application of the ISO 9001 Standard to the development, supply and maintenance of software. The Stanard and the Guideline are being used throughout the software industry as a benchmark for software product and process quality. This book is a step-by-step explanation of the Guideline, also providing the means to implement the practices and procedures required by both the Standard and the Guideline. The book also discusses the principles and practice of software engineering documents to accompany the Guideline.

Topic Related Links

See also:
The LOC (Library of congress)
ISO 17025 (Basically the ISO 9000 ref for Laboratories)

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